❓ FAQ
Welcome to Domro’s Help Center
Here you'll find answers to our most commonly asked questions.
If you need further assistance, feel free to contact our support team.
1. Where do you ship?
We currently ship exclusively within the United Kingdom.
2. How much does shipping cost?
Shipping is completely free on all orders, with no minimum purchase required!
3. How long does shipping take?
Your order will be delivered in 1 to 3 business days after dispatch.
4. Can I track my order?
Yes! Once your order is shipped, you will receive an email with a tracking number and tracking instructions.
5. What is your return policy?
We offer a 30-day free return policy.
If you are not fully satisfied with your purchase, you can return the product for a full refund.
6. How do I initiate a return?
To start a return, simply contact us at contact@domro.shop with your order number, and we will guide you through the process.
7. What payment methods do you accept?
We accept:
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Visa, Mastercard, American Express, Discover, Maestro
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PayPal
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Apple Pay
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Google Pay
8. Is it safe to shop on Domro?
Absolutely. Your personal information and payment data are protected by SSL encryption.
We value your privacy and security.
9. How do I contact customer service?
You can reach us at:
📧 contact@domro.shop
📞 +44 7365004348